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European Insurance and Occupational Pensions Authority
News article8 December 20171 min read

Consumer Trends: Digital technologies are changing the way consumers interact and engage

Today, the European Insurance and Occupational Pensions Authority (EIOPA) published its sixth Consumer Trends Report outlining the major developments in the insurance and pensions sectors impacting European consumers. The report highlights the progressive presence of digital technologies across all stages of the insurance value chain, with biggest changes being observed in distribution channels.

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Publication date
8 December 2017