Digitalisation Market Monitoring Survey

The Digitalisation Market Monitoring Survey is intenteded to monitor the development of European insurers’ digital transformation strategies and better understand how undertakings use or plan to use innovative business models and technologies.

The survey will gather information on the use of financial innovation in the European insurance sector, including the spread of new business models such as digital distribution and communication channels as well as insurers’ partnerships with start-ups and big techs. The survey will also assess the level of deployment of new technologies such as blockchain and artificial intelligence and the governance measures that insurers are adopting around them.

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