- CHAPTER III > SECTION 3
Article number: 18
1. Without prejudice to Article 185 of Directive 2009/138/EC of the European Parliament and of the Council (4), the insurance intermediary or insurance undertaking shall provide the customer with a periodic report, on a durable medium, of the services provided to and transactions undertaken on behalf of the customer.
2. The periodic report required under paragraph 1 shall provide a fair and balanced review of the services provided to and transactions undertaken on behalf of that customer during the reporting period and shall include, where relevant, the total costs associated with these services and transactions, and the value of each underlying investment asset.
3. The periodic report required under paragraph 1 shall be provided at least annually.
RULEBOOK TOPIC: SECTION 3 - Provisions common to the assessment of suitability and appropriateness
RULEBOOK CATEGORY: Delegated Regulation (EU) 2017/2359 (on the requirements related to insurance-based investment products)
Last update on: 25 Feb 2021