Question ID: 1648 - Clarification of Article 16c's "at a value that is available to the customer"
Regulation Reference: (EU) No 2017/2359 - info requirements and conduct of business rules applicable
Topic: Other
Article: 16
Status: Final
Date of submission: 10 Jul 2018
Question
Article 16 of Delegated Regulation 2017/2359 - can EIOPA provide some practical examples for the notion “at a value that is available to the customer” in (c)?
EIOPA answer
EIOPA intentionally used the same terminology in its Guidelines on this topic and provided some further explanation and examples in paragraph 1.52 of the explanatory text to Guideline 2(b), which are also considered relevant in relation to Article 16.