Document library

Reports, opinions, papers, technical standards, guidelines, surveys, etc

Reports, documents and other publications dated before 2018 can be found in the archive.

Type of document

Consumer protection | COVID-19

Consumer Trends Report 2020

29 Jan 2021 Consumer trends report | Report

Consumer protection

Consumer Trends Report 2019

12 Dec 2019 Consumer trends report | Publication | Report

Consumer protection | Cross-border

Consumer Protection Issues in Travel Insurance

01 Oct 2019 Consumer trends report | Publication | Report | Thematic review