Consumer protection matters
Consumer protection is key to EIOPA. We take a leading role in promoting transparency, simplicity and fairness in the market for consumer financial products and services across the EU.
EIOPA's mandate in the area of consumer protection and financial innovation is broad. Our approach is evidence-based, involving an analysis of the costs and benefits of policy measures, and consultative, involving stakeholders at different stages of policy development.
Beyond this mandate, EIOPA strongly believes in the importance of financial education related to insurance and pensions products. You will find a dedicated section with tips and information on how to deal with insurance and pensions matters.