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European Insurance and Occupational Pensions Authority
 

DORA 195 - 3209

Q&A

Question ID: DORA 195 - 3209

Regulation Reference: (EU) 2022/2554 - Digital Operational Resilience Act (DORA)

Topic: ICT third-party risk management (DORA)

Article: 28

Status: Rejected

Date of submission: 13 Dec 2024

Question

Software is bought as it is from an external provider. The contract specifies no further development, maintenance or support. However, the service provider publishes updates, which can optionally be downloaded by users. Would this constellation represent a DORA ICT-service?

EIOPA answer

This question has been rejected because the matter it refers to has been answered in Q&A 030.