Informacje szczegółowe
- Data publikacji
- 3 grudnia 2013
Opis
According to Art 73 of the EIOPA Regulation referring to language arrangements, EIOPA issues its Guidelines in all EU official languages (with the exception of Irish, according to Council Regulation (EU) No 1257/2010). In case of divergence between different versions, please inform EIOPA info{at}eiopa.europa.eu about the provision in question. EIOPA will clarify this as soon as possible.
Pliki
Guidelines on complaints handling by insurance intermediaries
- български
- español
- čeština
- dansk
- Deutsch
- eesti
- ελληνικά
- français
- hrvatski
- italiano
- latviešu
- lietuvių
- magyar
- Malti
- Nederlands
- polski
- português
- română
- slovenčina
- slovenščina
- suomi
- svenska
Compliance Table
One Minute Guide on Complaints-Handling by Insurance Intermediaries
Report on Best Practices by Insurance Intermediaries in handling complaints
Overview of replies received
Austria
Belgium
Bulgaria
Croatia
Cyprus
Czech Republic
Denmark
Estonia
Finland
France
Germany
Greece
Hungary
Iceland
Ireland
Italy
Latvia
Liechtenstein
Lithuania
Luxembourg
Malta
Netherlands
Norway
Poland
Portugal
Romania
Slovakia
Slovenia
Spain
Sweden
United Kingdom [UK-FCA]
United Kingdom [Overseas territories (Gibraltar)]