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Can EIOPA provide further practical guidance on when the information to be gathered under the suitability assessment would be considered “appropriate to the specific type of product or service”?

Article 16 of Delegated Regulation 2017/2359 - can EIOPA provide some practical examples for the notion “unreasonable detriment to the customer because the charges are disproportionate” in (d)?

Can EIOPA provide guidance on when information provided by the customer of an insurance intermediary or an insurance undertaking would be considered “manifestly out of date” in the context of the suitability or appropriateness assessment? Is there an appropriate time period for this?

What are insurance distributors expected to do if the insurance product is not suitable for the individual customer or the suitability cannot be determined but the customer still wishes to conclude the contract – can the contract still be concluded?

The IDD provides that: “any contract shall be consistent with the customer’s demands and needs …”. In the case of a personal recommendation for an Insurance-based Investment Product (IBIP), a suitability test as well as a demands and needs test must be performed. In practical terms, what is the...

Will the use of profiling and similar tools by the insurance distributor be considered from a supervisory point of view as reasonable evidence of suitability?

How detailed should the information obtained for the appropriateness test be? In the case of a unit-linked insurance contract, does it cover both the product and its underlying assets?

Article 8(2)(a), Delegated Regulation 2017/2359: Is EIOPA of the view that the requirements under criterion a) are met if the insurance product is appropriate/suitable for the respective customer?

Article 8(2)(d) Delegated Regulation 2017/2359: Can EIOPA provide guidance on how an on-going inducement can be assessed under the criteria if it corresponds to an ongoing benefit for the customer?