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Member States shall ensure that, when using the services of the insurance, reinsurance or ancillary insurance intermediaries, insurance and reinsurance undertakings and intermediaries use the insurance and reinsurance distribution services only of registered insurance and reinsurance...

1. Member States shall ensure that, when carrying out insurance distribution, insurance distributors always act honestly, fairly and professionally in accordance with the best interests of their customers.2. Without prejudice to Directive 2005/29/EC of the European Parliament and of the Council...

Member States shall ensure that:(a) in good time before the conclusion of an insurance contract, an insurance intermediary makes the following disclosures to customers:(i) its identity and address and that it is an insurance intermediary;(ii) whether it provides advice about the insurance products...

1. Member States shall ensure that in good time before the conclusion of an insurance contract, an insurance intermediary provides the customer with at least the following information:(a) whether it has a holding, direct or indirect, representing 10 % or more of the voting rights or of the capital...

1. Prior to the conclusion of an insurance contract, the insurance distributor shall specify, on the basis of information obtained from the customer, the demands and the needs of that customer and shall provide the customer with objective information about the insurance product in a comprehensible...

Member States shall ensure that ancillary insurance intermediaries comply with points (i), (iii) and (iv) of Article 18(a) and point (d) of Article 19(1).

1. The information referred to in Articles 18, 19 and 20 need not be provided when the insurance distributor carries out distribution activities in relation to the insurance of large risks.Member States may provide that the information referred to in Articles 29 and 30 of this Directive need not...

1. All information to be provided in accordance with Articles 18, 19, 20 and 29 shall be communicated to the customer:(a) on paper;(b) in a clear and accurate manner, comprehensible to the customer;(c) in an official language of the Member State in which the risk is situated or of the Member State...

1. When an insurance product is offered together with an ancillary product or service which is not insurance, as part of a package or the same agreement, the insurance distributor shall inform the customer whether it is possible to buy the different components separately and, if so, shall provide...