Document library

Reports, opinions, papers, technical standards, guidelines, surveys, etc

Reports, documents and other publications dated before 2018 can be found in the archive.

Consumer protection

Thematic Review on Credit Protection Insurance (CPI) sold via banks

EIOPA, with the support of National Competent Authorities (NCAs), has conducted a thematic review on the functioning of the EU market for credit protection insurance (CPI) products sold via banks (acting as insurance intermediaries) and how well it succeeds in delivering good consumer outcomes. The...
Consumer protection | Cross-border

Consumer Protection Issues in Travel Insurance

While travel insurance is mostly a ‘small-ticket’ business, it can be critical for consumers, since the impact of insufficient cover or denied claims – in particular for medical expenses while travelling – can be extensive at the individual level. Discover EIOPA's research on the topic and its key...
Big Data

Big Data Analytics in motor and health insurance