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European Insurance and Occupational Pensions Authority
General publications

Consumer Trends Report 2020

Details

Publication date
26 January 2021

Description

The Consumer Trends Report 2020 and the risk heat-map provide a snapshot of the impact of the COVID-19 crisis on the insurance and pension sector from a consumer protection perspective as of 30 June 2020.

Consumer-trends-report-2020

Files

31 JANUARY 2023
Consumer trends report 2020.pdf
English
(2.13 MB - PDF)
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31 JANUARY 2023
Risk heat-map: Annex to the Consumer Trends Report 2020.pdf
English
(409.47 KB - PDF)
Download