Proposal for Guidelines on Complaints Handling and Draft Report on Best Practices by II

Report on Best Practices by Insurance Intermediaries in handling complaints

264.14 KB EN

Final Report on the Proposal for Guidelines on complaints handling by insurance intermediaries

1.06 MB EN

The Proposal for Guidelines on Complaints-Handling by Insurance Intermediaries EIOPA-CP-13/006a

860.93 KB EN

Draft Report on Best Practices by Insurance Intermediaries in handling complaints EIOPA-CP-13/006b

99.37 KB EN

Template for comments

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IRSG Opinion on EIOPA Proposal for Guidelines on Complaints-Handling by Insurance Intermediaries

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Comments received by AGEA

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Comments received by Anacofi

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Comments received by April

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Comments received by BEUC

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Comments received by BIPAR

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Comments received by BVK

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Comments received by BZB

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Comments received by Chris Barnard

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Comments received by Dutch Association of Insurers

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Comments received by ERGO EN

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Comments received by Eurofinas

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Comments received by FECIF

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Comments received by FFSA

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Comments received by GDV

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Comments received by GEMA

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Comments received by MSV Life

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Comments received by NFU

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Comments received by Norton Rose Fulbright Studio Legale

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Comments received by Wirtschaftskammer Oesterreich

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