Rapid technological developments are changing the way insurance and pension products are developed and the way consumers shop.
These developments bring benefits to businesses and consumers, but can carry certain risks.
This fast-changing landscape also brings challenges to supervisors. EIOPA keeps pace with different aspects of innovation to make sure that the regulatory framework accounts for both the opportunities and risks that innovation brings.
EIOPA’s priorities in the field of financial innovation relate to InsurTech, digitalisation and big data; cyber underwriting and resilience; and SupTech.
EIOPA also works closely with the EBA and ESMA on topics of joint interest.
InsurTech, digitalisation and big data
Further digitalisation, increasing the role for technology enabled financial innovation (‘InsurTech’ in the insurance industry), is an increasingly important issue that affect business models, distribution channels and claims handling.
In particular, the use of big data is resulting in a better consumer experience and more personalised products, but could also result in consumers being excluded from or priced out of certain products.
EIOPA closely monitors developments in this field to ensure that consumers are not negatively affected by the growing digitalisation of the insurance value chain.
Cyber underwriting and resilience
The growing use of digital technology has resulted in more frequent and sophisticated cyber attacks on organisations, including insurers. This has also lead to a growing market for cyber insurance.
EIOPA maintains a close dialogue with insurers to identify areas of risk and how to mitigate risks, as well as identifying most the most recent trends in the European cyber insurance market.
Our strategy on cyber underwriting includes the following supervisory and regulatory priorities:
- Identification of appropriate cyber underwriting and cyber risk management practices and the promotion of supervisory practices that contribute to such practices
- Adequate assessment and mitigation tools to address potential systemic cyber and extreme risks.
In its capacity as a facilitator and provider of advice on cyber insurance, EIOPA will:
- Foster a mutual understanding between policyholders and insurers of contractual conditions and terms
- Carry out adequate assessments and develop mitigation tools to address potential systemic cyber and extreme risks
- Promote an adequate level and quality of data on cyber incidents to be made available at European level.
Supervisory technology, or SupTech, is the use of technology by supervisors to deliver innovating and efficient supervisory solutions that will support a more effective, flexible and responsive supervisory system.
Through its SupTech strategy, EIOPA aims to promote the use of technology by supervisors through:
- Implementing a platform for the on-going exchange of knowledge and experience to promote a culture of innovation and initiatives between supervisors
- Organising and endorsing the analysis of potential development of tools and subsequent implementation following analysis
European Forum for Innovation Facilitators
Together with the EBA and ESMA, EIOPA established the European Forum for Innovation Facilitators as a platform for supervisors to meet regularly to share their experiences form engagement with businesses through innovation facilitators as a means of fostering a common approach to the regulatory treatment of new products, services and business models.